Is shipping free?
Yes, shipping is free on all orders shipping within the USA.
What is the best necklace length?
Our most popular necklace length is the 18-inch, Princess-length necklace- the pearls will rest about 1.5-2-inches below the hollow of her throat on an average-sized woman (5’2”-5’7” 115-160lbs). A more formal look would be the 16-inch Choker-length necklace which will gently surround the base of her throat, with the pearls resting just below the collarbone.
I don’t see the necklace length I want- can I get a 17-inch necklace?
Yes! We can create a necklace of any length-17-inches, 19-inches, 21-inches, even 100-inches if you want, so feel free to contact us anytime for a custom quote! You can email us at email@example.com or call us at 1-800-762-0977.
What is the difference between AA+ Quality and AAA?
Our AAA Quality Freshwater pearl necklaces are near true round in shape with a very slight oval-ish appearance upon up-close, intense inspection. They’ll have less than 5% blemishing on each pearl as well as the necklace or bracelet overall, and the luster will be bright, but slightly softer and more satiny than an Akoya pearl. You will be able to see most of your face reflected in the pearl’s surface, and reflected light sources will show some “fuzzing” on the edges. AA+ Quality pearls are considered off-round and will be slightly oval or egg-shaped, and feature less than 10% blemishing on the pearls. The luster will be somewhat softer, with some visible blurring of reflected light sources. You will still be able to see your face in the pearl’s surfaces, but not all details.
Where do the Freshwater pearls come from?
Our Freshwater pearls are cultured in China, and we purchase them by attending the auctions in Hong Kong.
Should I choose white gold or yellow gold?
That depends entirely on personal taste and style! However, a good rule of thumb to follow is if you don’t know which gold color to choose, try and match her wedding ring or the jewelry that she wears most often. Yellow gold will “warm up” a pearl and deepen and intensify its luster. White gold will “cool down” a pearl’s appearance- it will boost a pearl's bright white hue, or will enhance any undertones of Aquamarine in Pink and Lavender pearls. Most customers generally select white gold to pair with black Freshwater pearls, however yellow gold can really enhance the pearl's Peacock coloration!
Are these Freshwater pearls cultured or natural?
All of our pearls are cultured pearls, meaning that the oysters have had human assistance in getting nacre production started. A wild or natural pearl, forms without any human intervention. Usually it is a parasite or bit of organic material that gets lodged within the oyster’s soft body and irritates the animal into secreting nacre in order to smooth over the invader.
Are these colors natural?
Yes! Cultured Freshwater pearls come in a variety of all natural colors, unless specifically stated as otherwise. We carry natural Pink, Peach, Lavender and White pearls, along with metallic color-shifting varieties that will feature exotic overtones of gold, bronze, green, orange and magenta! Our black Freshwater pearls are dyed, and are noted as Color-Treated in the product description. The colors range from a faded denim blue to deep violet/lavender and the pearls feature intense iridescence that is very beautiful!
The necklace in the picture is the one customer will receive.
For Tahitian, Sea of Cortez and South Sea pearl necklaces, the answer is yes. Each necklace is 100% a unique individual, and the pearls in the picture are the ones you will receive. Once that pearl necklace has been sold, it is gone for good. We do not offer duplicates or "close enough" pearl necklaces in these pearl types; multiple quantities should not be ordered for any of these. For our Akoya and Freshwater pearl selections, we feature a "stock photo" of a pearl necklace in the correct size that comes from our vault and has been strung here in house, but has since been sold. However, it should be noted that ALL of the pearls featured on our site are real, genuine pearls that are or were made by us and came from our vaults.
Are your pearl necklaces double knotted, and what material do you use?
Hi There! Yes, all of our pearl necklaces and bracelets are individually double-knotted by hand on matching silk, to order. We do not string any of our pearls until your order is placed, in case you have any special requests for us - that way, your pearls are as personalized as possible. We also employ the "french wire wrapping" technique for the final connection of the strand to the clasp, meaning that the final loop is carefully wire-wrapped with 14K gold wire to protect the silk, and then attached to the clasp.